CLUB SPA Monthly Membership
Membership Terms & Conditions
Membership Dues: Your membership dues will be due on the date specified above (either 1st or 15th of each month) and then due on or after the same day of each month hereafter until your membership expires or is terminated in accordance with this agreement.
Auto-Renew after Initial Term: Your initial membership is for the term above, and thereafter is auto-renewable. Following the initial term, your membership will automatically continue on a month-to-month basis until you cancel your membership in writing.Cancellation During Initial Term: Membership and series purchases are non-refundable. You may not cancel your Membership Agreement during the initial term of your membership or upon a series purchase under no circumstances. Early cancellation prior to six (6) months will result in $100 fee. (No exceptions.)
Cancellation During Auto-renewal Term: All cancellation requests must be submitted in writing and will become effective 30 days from the date the cancellation request was processed. Payments due prior to the effective date will be charged as scheduled.
Family Membership Cancellation: The credit card holder on the family membership account will keep all accrued family member credits in the event of divorce or separation and may designate the recipients of gift certificates if not used by the member him/herself.
Appointment Cancellation within 24 hours / No-show: Any appointment cancellation with less than 24-hour notice or no show will forfeit your monthly membership credit for that month if you were to use your membership credit for that appointment. If you do not have any member credit left for the late cancellation or missed appointment, your credit card on file will be charged in full to pay for the service. You may cancel or reschedule an appointment with no charge over 24 hours preceding your appointment. Same-day cancellations will be charged in full regardless of any reason (including accidents, emergencies, or illness). If you do not call to cancel within 24 hours or do not show up for your scheduled appointment, you will be charged in full for the scheduled service. You may obtain a full refund for the late cancellation or no show at the Spa Management discretion upon your submitting a Physician’s written statement that you were unable to receive the scheduled treatment due to a sudden illness or a police report for an auto accident.
Accrued Credit(s) for Active Members: You have the entire initial and renewed term of the membership agreement to use all membership credits. You may continue to redeem your membership credits as long as your membership is in effect and is current.Accrued Credit(s) for Inactive/Suspended Members: You may use any accrued membership credits for three (3) months after your final membership payment has been processed. No refunds will be given for any remaining unused member credits. Upon cancellation of your membership, all unredeemed membership credits will expire three (3) months after your final membership payment has been processed.
Gifting of Accrued Credit(s): If you are unable to use your member credits yourself for any reason, you may gift unused member credits to friends and family in a form of gift certificates as long as you have accrued at least two (2) member credits. You may gift to a same individual only once. Gift certificates of accrued member credits will expire in three (3) months from the issue date.
Member Rewards & Benefits: After completing an uninterrupted, continuous 12-month membership, you will receive a bonus member credit toward a 60-min Massage*, The Best Day Facial, or Deluxe Pedicure. Member’s friends and family may receive services at monthly membership prices for their fist-time visit. If you refer six (6) friends, you will receive a free 60-min Massage*, The Best Day Facial, or Deluxe Pedicure.